Delivery Information
Free Delivery on Orders over £100
All orders over £100 qualify for Free Shipping in the UK Mainland, with no exceptions.
For orders under £100 we apply a flat rate charge of £8.99 using a 24hr Tracked Courier Service.
Northern Ireland
Orders to Northern Ireland above £300 qualify for Free Shipping.
Orders to Northern Ireland below £300 are subject to a £25 Shipping Charge.
When Will I Receive my Order
We are building our stock inventory in our Warehouse, so some items can be dispatched quickly, but some will take a bit longer.
The following brands are shipped within 1 - 2 Working Days:
- AudioControl
- Audison
- Focal
- Hertz
- Hi-Fi Rose
- Morel
- Ortofon
- Pro-Ject
- Q Acoustics
- Roon
- Skinz
The following brands are shipped with 2 - 3 Working Days:
- AudioLab
- Blackvue
- Blaupunkt
- Chord Cables
- Cyrus Audio
- Hegel
- iFi Audio
- IsoAcoustics
- Luxman
- Mission
- Wharfedale
The following brands are shipped with 4 - 7 Working Days:
- Alpine
- Amphion
- Auralic
- Dynaudio
- SolidSteel
- Sony
The following brands are shipped with 7 - 10 Working Days:
- JL Audio
The following brands are shipped within 6 - 8 Weeks:
- Recaro (Seats are built to order)
If there are alterations to these time frames we will contact you after an order is placed. Sometimes it may be quicker.
How Do I Track My Order
Once your order has been shipped we will email you a tracking number and a link to the couriers website. Please contact us on 01489 578951 if you do not receive this email.
How Do I Get Free Delivery?
Online orders over £100 will automatically have free delivery applied when you add to basket. Unfortunately, this offer only extends to web orders with a delivery address in the UK Mainland – N Ireland, Ireland, parts of Scotland, Highlands and Islands delivery addresses will have their exact carriage cost calculated during checkout.
Upon Receipt of Your Order
You are advised to carefully inspect the package and goods to ensure they are intact and complete before signing for receipt of delivery. Should you find the parcel to be damaged or incomplete you must refuse delivery of the goods or sign "Damaged" then contact us on the day of delivery.
Bank Holidays
Our couriers do not deliver on a Bank Holiday so your parcel will be delivered on the next working day.